Our valued clients have taken the time to provide us with some kind words based on their experiences of working with us.
Pauline Astbury – WellChild Operations and Finance Manager
WellChild, the Cheltenham based national charity for sick children, turned to Digital Telecom Ltd early this year when they needed a new, well supported, phone system to meet their growing needs. WellChild Operations and Finance Manager Pauline Astbury says Digital Telecom was a pleasure to work with.
“We wanted to move from a phone system that was unreliable and unsupported, which is why we needed to change, and we are delighted with the help and service we got from Digital Telecom. Their team really understood what we as a charity needed and they were only too happy to go the extra mile for us.
We actively looked for a local company because we wanted to support Gloucestershire business and I found their approach professional and knowledgeable. I was impressed that they took time to understand what we do as a charity and what our requirements are. They really know what they are talking about and took time to explain their proposals in a way which we could easily understand.
As well as putting in a new telephone system for us, they have helped us to consolidate our telecoms providers which has saved us money on line rental and calls, as well as cut down on administration.
I’m delighted to say that the team from Digital Telecom are continuing their business relationship with us and they are supporting us from a charitable point of view as well. I would not hesitate to recommend them!”
Yvette Roberts – Steve Gooch Estate Agents
“Steve Gooch Estate Agents have been using the services of Digital Telecom across our 4 offices for over three years for its Fixed line, Phone systems and Cabling.
During this time they have made us aware of new technology and price changes and continue to save us money on our landline rentals and calls. The phone system provided was geared to our needs with the whole process running smoothly and their after sales support has been fantastic.
I would not hesitate to recommend Digital Telecom to any company. The service we have received has been first class, and has taken away a lot of the stress that is usually associated with telecoms companies.”
Stafford Evans - The Railway Engineering Company (TRE)
“The Railway Engineering Company (TRE) have used Digital Telecom since 2006 for the maintenance and supply of their Panasonic phones system, cabling work, office move and the billing of BT Line Rentals and Call charges.
During the last 4 years, Digital Telecom, has managed our account in a friendly and proactive approach ensuring we have remained on competitive rates and been made aware of new technology that may benefit the business.
The level of aftersales support offered by your Telecoms Provider is paramount and we have found that Digital Telecoms Technical Support Team to be one of the best we have ever dealt with. Their staff are quick to respond, knowledgeable and professional and have resolved all our issues within a very short space of time.
The service Digital Telecom offer has been excellent and TRE thoroughly recommend them to anyone needing the services of an Telecoms Provider.”
Lawrence Hughes – Fair Shares
“After spending hours searching the internet for a company to help us with the telecom and data cabling for an office move, a colleague told me about Digital Telecom. Am I glad I took her advice! A local company who were able to respond in person; no call centre booking system, real people, real solutions.
A great job on the day with plenty of personal attention to our needs. Thank you!”
Andy Moston – Cotswold Conveyancing Centre
“I first became aware of Digital Telecom when launching a dedicated conveyancing operation, Cotswold Conveyancing Centre, in the late 90′s. My contact was with Dave Carvalho, the proprietor. Dave has always serviced my business well. I have never had any issue whatsoever with this company and I believe he has saved us large amounts on line rental and call charges over the period we have been with Digital Telecom. They have a professional approach to their clients without losing that personal touch.”
Chris Winter – Oxbode Housing Association
“Oxbode Housing Association have worked with Digital Telecom for nearly 10 years. The team at Digital Telecom have assisted this organisation to grow rapidly in that time, always supplying up to date equipment and services. The team always offer polite, helpful and an un-biased service. Recently, the team installed new Panasonic hardware and handsets with limited inconvenience and stress, allowing us to keep the business open whilst installation and training took place.”
“I cannot recommend Digital Telecom highly enough. A great local business, employing local people with the customer service standards of any larger national company.”